North10 Philadelphia is seeking a dedicated and experienced Chief of Staff. As an organization committed to improving the quality of life in the Hunting Park-East Tioga communities of North Philadelphia, we are looking for a strategic leader with outstanding team and culture-building skills who can strengthen our team and help us drive our mission forward. This role reports to the Executive Director and manages and coordinates several departmental managers. The Chief of Staff is a new position that will be pivotal in taking daily operational management to the next level while supporting the strategic growth and development of the organization.

About North10 Philadelphia:

North10 Philadelphia works to improve the life outcomes for community members in the Hunting Park-East Tioga neighborhoods of North Philadelphia. Our holistic approach facilitates economic growth, increases housing options, enhances learning opportunities, and promotes physical and emotional wellness to enable current residents and future generations to live happy, healthy, and civically engaged lives.

North10 was formed in 2018 as the parent organization of the Lenfest Center, a  beautiful, privately operated community, recreation and learning facility that opened in  2007. The Lenfest Center provides neighborhood youth with a welcoming, safe, and enriching refuge from systemic neighborhood violence, poverty, and a myriad of other trauma-inducing challenges. The Lenfest Center facility still serves as the cornerstone of North10’s innovative and inclusive efforts to revitalize our neighborhood.  North10's goal is for our community to be home to high-quality, cradle-to-career educational options; dignified and affordable housing; a thriving cohort of local businesses and job opportunities; and a safer, cleaner, healthier, and greener environment. Our activities include workforce development; a free-choice, no-cost community market; out-of-school time programs for youth; and affordable housing.

Background of A Highly Favorable Candidate:

We are looking for a candidate with a proven track record in non-profit management, executive-level advising, and fostering interdepartmental collaboration. The ideal candidate is detail-oriented, data-driven, and sensitive to the needs of diverse communities. They will possess outstanding mentorship and team-building skills, and be able to demonstrate success at creating an organizational culture based upon mutual respect, goal-setting, collaboration, and measurement toward progress.

Professional Characteristics:

  • Bachelor's and/or master's degree required
  • Minimum 7 years of progressively responsible management experience in a matrixed organization, preferably community-centered and non-profit/social impact-oriented 
  • Excellent written and verbal communication skills
  • Outstanding mentorship and team-building skills
  • Strong organizational and data analysis skills
  • Experience in leading multiple teams and strategic initiatives
  • Proven ability to collaborate across departments
  • Skilled in project management and problem-solving
  • Experience in facilitating meetings and forums of various sizes and types
  • Fluent in English and Spanish, preferred
  • Certification in trauma-informed care and restorative practices preferred

Responsibilities:

Leadership and Management:

  • Develop and build relationships with senior managers and employees at all levels
  • Communicate on behalf of the Executive Director  
  • Collaborate with leadership to determine and implement organizational strategies
  • Assist with planning, coordination, and leading of meetings and workshops
  • Provide support to leadership with implementing standard operating procedures as well as new ideas and initiatives

Program Oversight and Evaluation:

  • Translate strategic vision into actionable plans
  • Establish model systems of management to support organizational growth
  • Prepare agendas and manage logistics for Leadership Team meetings
  • Oversee strategic initiatives from development to execution
  • Drive creation and implementation of organization-wide processes

Relationship Building and External Affairs:

  • Anticipate and resolve complex issues and disputes
  • Support board recruitment and new member orientation
  • Lead advisory board and other committees as needed
  • Cultivate key relationships and impact opportunities outside of existing efforts
  • Represent the organization as a key contact person with partners, funders, and community members

Compensation:

$125,000-145,000 annually, with a full package of benefits aligned with nonprofit industry
standards.

Organizational Information:

This role reports to the Executive Director and is the direct supervisor of 5 Departmental
Managers. The Chief of Staff is the day-to-day leader of the Management Team of the
organization

Relevant Financial Information:

North10 Philadelphia has grown from the commitment and vision of philanthropist Chase
Lenfest and the support of the H. Chase Lenfest Foundation. It now has an operating budget of
roughly $4M, which is supported largely by philanthropic contributions and investment income.

Service Area / Industry Information:

Community Development, Economic Development, Family Services, Trauma-informed
Interventions, Social Justice, Diversity/Equity/Inclusion 

Additional Information:

This position is in-person and is not hybrid. The Chief of Staff will be expected to vary their
hours to include early mornings, evenings, and Saturdays as needed to meet their supervisory
responsibilities

Application Process:

Email your resume to Kori Beaman Cheatham at [email protected] by
12/26/2023. This is the final date for applications. Please disregard dates noted elsewhere on
the job site. Confirmation of receipt of application will be sent by return email. Virtual screening
with preferred candidates will be arranged forthwith. No phone calls, please.